Replacement Windows

Draco Windows
2734 FM 1252
Kilgore, TX 75662

Draco Windows

Windows for your personal castle.
The goal of Draco Windows is to create top quality building products with a reputation of reliability for both our products and commitments, and to serve our primarily customer base, the builders and contractors of the East Texas corridor

The goal of Draco Windows is to create top quality building products with a reputation of reliability for both our products and commitments, and to serve our primary customer base, the builders and contractors of the East Texas corridor. In addition to creating honest, dependable products, Draco Windows strives to create a positive working environment and a reputation as an involved civic leader. Draco Windows values its customers and the trust they have shown in us by ordering our products. Draco vinyl replacement windows will provide courteous and timely communication with our customers and will endeavor to meet or exceed product and delivery commitments. Draco stands behind our products with warranty, installation advice and service after the sale. The Draco Window MISSION

  • 1. Create top quality building products

  • 2. Build a reputation of reliability for both our products and commitments

  • 3. Create positive working environment

  • 4. Be an involved civic leader

Draco Window products are manufactured from top-of-the line components (extrusions from VEKA , insulated glass units from Cardinal Glass). Our manufacturing facility resides in Kilgore, Texas.

  • 3050 with and without grids

  • 3030 with and without grids

  • 2020 and 3060 oriel

PICTURE WINDOW

Fusion welded frame provides superior strength and durability.

SINGLE HUNG

Maintenance free vinyl will not blister, corrode, flake or rot.

SINGLE SLIDER

Equal glass permits symmetrical grid alignment and clean sight line.

Castle Series Single Hung & Slide

Window Care and Operation


OPERATION
After unlocking the window, open the single-hung by either lifting the lift bar at the bottom of the sash or by pushing the top of the sash upward. When closing, some outward pressure on the top of the sash may be necessary for the interlock to engage. If the locks are not properly aligned after the window is fully closed, open window again and close by pulling downward and pressing outward on the top of the sash.

CLEANING
The side channels, center interlock, and sills should be kept free from dirt and debris. New homes may still have some debris from the construction process. To ensure smooth operation of the window sash, clean out all foreign debris with a small paint brush. To clean the vinyl surfaces, use a mild household detergent and a soft cloth. The glass may be cleaned with a common glass cleaner and soft cloth.
 

TO TILT-IN THE OPERABLE SASH OF THE SINGLE HUNG
WINDOW YOU MUST:


1. Place locks in the open position.

2. Raise sash approximately 2 inches.

3. Pull tilt latches towards the lock and gently tilt the sash in.

4. Hold or support sash while cleaning.

TO REMOVE SCREEN, THE BOTTOM SASH OF THE SINGLE HUNG WINDOW MUST BE TILTED IN:
1. Unlock the window, raise the sash 2 inches, and tilt inward. Support the sash.

2. Pull down on the two screen pins in the top of the screen and slide the screen towards you.

3. Install the screen in a similar manner.

TO REMOVE THE OPERABLE SASH OF THE SINGLE HUNG WINDOW YOU MUST DO THE FOLLOWING:
1. Unlock the window, raise the sash 2 inches, and tilt inward until sash is parallel to floor.

2. Sliding hands to bottom of sash, keep one side in place while gently raising the other side until sash is at an angle. This will allow the sash pin to release from the balance shoe.

3. Pull the sash towards you as you release the other side

4. Replace the sash in the reverse manner.


TO REMOVE THE OPERABLE SASH OF THE SLIDER WINDOW
YOU MUST DO THE FOLLOWING:
1. Place lock in the open position.

2. Move sash to the center of the window.

3. Lift the sash into the head of the window until the bottom of the sash clears the frame.

4. Swing the bottom of the sash in and remove.

5. Replace the sash in the reverse manner.

GLASS REPLACEMENT
Draco windows contain a 5/8" overall glass thickness with Cardinal Integrated Glass Units. If you IG Unit clouds or develops internal condensation, you should call Draco for a replacement unit. Be sure to specify the type of glass in the original unit (LowE, Tempered, Obscure).


CONDENSATION
Condensation on window units is a common winter problem which is caused by warm moist air contacting the cooler window surfaces. In order to control condensation, the humidity must be controlled.
 

HOW TO CONTROL HUMIDITY:
1. CONTROLLING SOURCES OF HUMIDITY: Vent all gas burners, clothes dryers, etc., to the outdoors. Use kitchen or bathroom exhaust fans. Disconnect furnace humidifiers.
2. WINTER VENTILATION: Newer homes should be aired out daily. Open 1 or 2 windows and let some fresh air in.
3. HEAT: The process of heating your home will decreasethe relative humidity, providing it's DRY HEAT.


For More on caring for you windows, see the American Architectural Manufacturers Association tips on cleaning and window operation.

Service, Support & Returns

Draco Windows builds each window to the specific requirements of each customer. Draco Windows confirms the size, design and specifications with customers before the windows go to the production floor. For that reason, it is not Draco’s policy to take back any windows that were ordered in error or were not ultimately needed for the project. If a window is a standard size and non-custom design, Draco will consider accepting a return on a case by case basis for a 50% restocking fee. Custom grid patterns or any window manufactured to a fractional inch will never be considered for restocking.

If anything should go wrong with your Draco window product, immediately contact the dealer or contractor from whom you purchased the product. In most cases, the dealer or contractor will be able to correct the problem, but in the event that he is unable to do so, you should contact Draco Windows directly.