Shopping for Replacement Windows?
About Integrity Architectural Millwork, Inc.
Integrity Architectural Millwork (IAM) is a manufacturing company of specialty building supplies. IAM is owned and operated by Sean Krupp, a builder of custom buidling materials with 17 years of experience. IAM's objectives are to provide wholesalers, remodeling companies, and homeowners with a unique service that caters to the custom market, providing them with a combined 120 years of millwork experience. We offer a full line of Rot Proof, PVC-Clad products, for the look of wood without the maintenance.
All of the products IAM sells are manufactured to order and are warranted, backing up our product with integrity. Any product can be custom ordered with any species of wood available. Having our own on site Glass production facility allows us to be able to provide a two to three week wait for your custom order.
Finish Raw Wood
It is imperative that the finish you apply fit the exposure expected for your particular application. Extreme exposure or inclement conditions beyond the norm require special attention. Before sealing your unit, you must follow the instructions below, regardless of type of stain.
For wire brushed surfaces sand your unit with 80 or 100 grit sand paper. To achieve desired grain texture, remove rough areas, and eliminate splinters. (CAUTION: Over sanding will eliminate wire brushed texture.) Rub unit vigorously with medium coarse steel wool approximately 7-10 minutes per side or until all edges are rounded and flat surfaces are slick.
For sanded (smooth) surfaces, you must sand door thoroughly starting with 120 grit and finishing with 220 grit. Failure to do so may show inconsistencies in your stain, particularly when using lacquer or varnish top coats. vinyl replacement windows
Our warranty requires that you immediately seal all exposed wood, including all mortised and drilled areas, with at least two full coat of sealer or primer. After it is sealed, let the door acclimatize to the environment before putting the finish coats on the door.
There are two ways to finish raw wood, regardless of whether it's been stained to change the color or left natural. The first is with a series of penetrating oils that toughen the wood fiber as they build up after consecutive coats. The second is with a shell-like paint, urethane, or varnish as a protective top coat. There are advantages to both methods: consult your paint professional to determine which finish best suits your particular needs.
Wood sash and frames
Integrity Architectural Millwork Inc. (IAMI) warrants, to the original consumer, the quality, workmanship and materials of the sash and frames to be free of defects which might render the product unserviceable for a period of ten (10) years. This refers specifically to the structural integrity of the window, and provides against warp, twist, cup or bow in excess of ¼" across the plane of the sash.
This warranty applies to our standard size Incense Cedar and Mahogany windows only. Standard size is defined as 3 feet or less in width and 6 feet or less in height.
Oversized windows have a limited five (5) year glass warranty only.
Texture and color variations in the wood, as well as surface checking and other natural aging processes of the wood fiber, do not constitute defects. Slight expansion and contraction of the wood due to differences in temperature and humidity are also not defects.
It is the responsibility of the customer to properly maintain the finish of all products against moisture or excessive dryness, and to see to it that all surfaces, whether finished by Integrity Architectural Millwork Inc. (IAMI) or by the customer, reaming adequately sealed. If water sprayed onto the wood beads up and runs off, the wood is properly sealed. If water penetrates the wood, the window is not properly sealed and this warranty does not apply.
In addition, there is no coverage under these warranties for installation beyond our printed labor schedule, repainting or refinishing, or other expenses or costs incurred due to the replacement of glass. Furthermore, this warranty does not cover loss of time or inconvenience, nor does it cover delays or construction costs for late or damaged delivery or incidental or consequential damages.
This is a pro-rated warranty: see IAMI’S Limited Glass Warranty Schedule for specifics.
Hardware, weatherstripping & screens
IAMI warrants, to the original consumer, the quality, workmanship and materials of the Window Hardware, Weatherstripping and Screens to be free of defects which might render the product unserviceable for a period of one (1) year from the date of invoice. Within the warranty period we will repair or replace, at IAMI’s discretion, defective product at no charge to the customer. IAMI will not be responsible for customer-applied finishes, installation costs, or any other work necessary for the replacement of the product. Weathering of hardware finishes may vary, and is not considered a defect.
Limited glass warranty
Insulated glass: IAMI, as the manufacturer, warrants all standard-sized insulated window glass delivered to the original customer or its authorized dealer against failure of the air seal for a period of ten (10) years. Oversized insulated glass is warranted for a period of five (5) years.
There is no warranty against seal failure for glass units larger than 36 square feet. This is pro-rated warranty: see IAMI’s Glass Warranty Schedule for specifics.
Capillary breather tubes must be specified by the customer for all dual glazed (DG) glass when installation or transportation is at or above 4,000 ft. elevation. If Architectural Traditions product containing DG glass is installed above 4,000 fee without capillary breather tubes, this warranty is void.
Aside from air seal failure, other glass issues the dealer my claim under this warranty such as scratch, smudge or other defect, must be claimed within ten (10) days of receiving the product.
The standard for determining that a scratch, smudge or other blemish warrants replacement is as follows:
It can be seen from a distance of eleven (11) feet.
It occurs within an oval-shaped area comprising 80% of the viewing area of the glass.
It is visible against normal daylight (not direct sunlight) when viewed perpendicular to the glass.
Exclusions to warranty
Glass breakage, color of glass, bent glass, triple insulating glass, attractive/art type glass, distortion
Performance or appearance of the finish
Failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, faulty building construction or design
Exposure to extreme or abusive environments
Damage caused by failing to comply with IAMI’s Handling, Finishing and Installation. Please contact your dealer for this information, if it is not supplied with the product.
Failure to perform normal homeowner's maintenance, including maintaining the finish
Unauthorized repairs
Failures or operating difficulties resulting from exposure to corrosive fumes or condensates
Stress from movement of the structure in which the windows are installed
Use of films or coatings on the interior of the glass
Use in swimming pools, whirlpool tubs, pas or other high-humidity areas without adequate ventilation or humidity control
Copper Clad Windows
The copper finish is a living finish that will change color over time and may impart traces of color to the surrounding walls or area. This is not considered a defect. Minor scratches due to handling and installation are not considered defects and can be buffed out with steel wool.
