A History of Total Commitment to the Homeowner
Air-Tite Home Products was founded in 1978 as a small family business dedicated to the principle: We can build a better window. Combining innovative design with premium materials, quality workmanship, and a philosophy of total customer service, Air-Tite delivered on this promise, creating one of the most finely constructed and energy-efficient vinyl replacement windows available. Just ask Air-Tite's thousands upon thousands of satisfied customers in cities throughout the central United States.
From that beginning, as Air-Tite Window Co., we have transformed ourselves into the state-of-the-art, multi-product manufacturing company now known as Air-Tite Home Products. In addition to a diverse line of superior vinyl replacement windows, we now offer a complete array of entry door systems and storage system organizers (closets, garages, pantries, laundry rooms). Throughout this period of growth, the company never lost sight of its founding principles. Excellence in quality, dependability, and service is still the hallmark of everything we do.
At Air-Tite, we take care of everything — for YOU.
Providing Customers with Solutions goes beyond Products
Air-Tite has dedicated itself to you, the homeowner, to provide superior solutions, not only in product design and construction, but in sales and service, as well. Air-Tite Home Products provides a professional team of factory-direct sales consultants specially trained to work directly with you on your home improvement requirements. A first-rate customer service department is always directly available to you, to ensure that your quality Air-Tite products will continue to serve your individual needs.
Air-Tite Home Products is headquartered in the Greater Cincinnati area. By centralizing its manufacturing, Air-Tite is able to ensure the highest production quality. In addition, a factory-direct sales force (versus a multi-tiered dealer network) enables Air-Tite to provide excellent pricing advantages to its customers.
To best serve the needs of its customers, Air-Tite Home Products maintains a sales and service office for every city in which we operate. Local Air-Tite sales teams, service teams, and professional installation crews operate from these facilities.
In the cities that we serve, Air-Tite professionals are only minutes from your home!
Working with our Customers - the Total Air-Tite Experience
When you work with Air-Tite, our team stays with you every step of the way. We want to ensure that you make quality product choices, receive the best possible pricing due to our factory-direct approach, and, if desired, secure the financing that best suits your needs. Further, our team directly supervises all aspects of manufacturing, shipping, installation and service.
Step 1 - When you invite an Air-Tite professional product & sales consultant into your home, you can be assured that this expert is highly trained to recommend the best solution for your window, door, or storage needs. In addition to product recommendations and pricing, our consultant is specially trained to discuss the details of Air-Tite's array of financing options.
Step 2 - Once you have made your purchase decision, our customer service department will contact you to schedule a visit by an Air-Tite technician, who will perform highly precise measurements for your new Air-Tite products.
Step 3 - Each Air-Tite product is designed and manufactured specifically for your home. Our craftsmen custom manufacture products with precision, assisted by state-of-the-art, computer controlled equipment.
Step 4 - Once crafted, your products will always remain under the direct care of Air-Tite until your installation. Air-Tite transports your products to your city via our own fleet of trucks.
Step 5 - An Air-Tite representative will contact you to arrange an installation appointment. One of our home improvement professional teams will install your order, taking care to cause the least disruption in your daily household routine. Our customers frequently send us letters noting the professionalism, skill, and courtesy exemplified by these teams. Customers also note that the Air-Tite crew showed up on time AND cleaned up after themselves!
Step 6 - If at all necessary, an Air-Tite technician is available to provide any after-installation service adjustments. Use Air-Tite's convenient toll free number to contact our Customer Service Department (1-877-AIR-TITE).
In summary, we endeavor to provide Total Quality Customer Service. This is Air-Tite's commitment to the customer, first exemplified by its founder, and continued today.
Products and Locations
Whether you need custom-manufactured windows, entry and patio doors, or closet and garage storage systems, look no further than any one of Air-Tite Home Products' locations in the 10 cities we serve, or contact us directly.
Service Requests / Questions
Call us, toll free, at 1-877-AIR-TITE and ask for Customer Service.
Frequently Asked Questions
Listed below are some of the most commonly asked questions and their answers.
Question:
Will my new Air-Tite windows be easy to clean and maintain?
Answer:
Air-Tite windows are remarkably easy to clean. Simply tilt in both sashes on our double hung, or lift out each sash on our slider. These simple steps allow you to clean both inside and outside panes from within your home.
Question:
Are my new Air-Tite windows durable, strong and long-lasting?
Answer:
Air-Tite windows are designed to provide lasting beauty and satisfaction. A Limited Lifetime Warranty program ensures that your windows will enjoy a long life. The Air-Tite Total Energy System has received a grade of Superior from many satisfied customers.
Question:
Will my new Air-Tite windows provide increased security for my family?
Answer:
The Air-Tite window offers the ultimate in security. Sturdy aluminum and wood-reinforced vinyl sashes, wood-reinforced mainframes and heavy metal locks, all make Air-Tite the best choice to protect your family and your home.
Question:
What is Low-E Glass?
Answer:
Glass with a transparent metallic oxide coating applied onto or into a glass surface. The coating allows short-wave energy to pass through but reflects long-wave infared energy, thus improving the U-value.
Question:
What is a Locking Pivot System?
Answer:
This patented Air-Tite feature allows the windows to be tilted inward, while the locking system prevents sashes from sliding and falling out of their frames while being cleaned.
